Victor Mayer jewelry: questions and answers

Victor Mayer has been hand making heirloom quality lockets for over 100 years. Founded in Pforzheim, Germany, Victor Mayer is one of the oldest jewelry manufacturers in Europe. Still to this day the philosophy is to use precious materials and handmade workmanship to create elegant architectural masterpieces.

The commitment to continue the handicraft professions such as hand engraving and hand enamel applications, which are becoming extinct, makes Victor Mayer lockets stand out among the rest. Using platinum, 18k gold, enamel and gemstones Victor Mayer maintains historical and contemporary style elements. The 4th generation will continue to honor the heritage of Victor Mayer lockets. Giving you something to hand down from generation to generation.

Why should I buy a Victor Mayer locket?

These are not ordinary lockets. If you are looking for a locket that has been handmade with historical traditions in mind, then Victor Mayer is the locket for you. Handcrafted in the heaviest of high quality metals and adorned with precious and semi precious gemstones, these lockets are sturdy, architectural and of the highest heirloom quality. Victor Mayer lockets can be custom made to fit your style. Custom modifications are available, just contact a BillBarnes.com representative.

Is Victor Mayer Jewelry available in other metals than what is offered?

Victor Mayer lockets are typically made in platinum and 18k yellow or white gold. However, any locket can be made in 14k yellow or white gold or sterling silver. Please contact us at Elizabeth’s Corner or by phone at 800-619-6181 for a special price quote in the metal of your choice..

Can Victor Mayer lockets be made in an enamel color other than what is shown?

Victor Mayer lockets can be made in the enamel color of your choice. For example, if you see a locket offered in blue, but would like red, it can definitely be done and there is no additional charge.

How long will it take to receive my Victor Mayer jewelry piece?

If we have the piece in stock, we will ship your order the very same day! Victor Mayer lockets are designed for traditional heirloom quality and contemporary style through handmade techniques. In order to offer our customers the ability to choose the design, enamel color, metal choice, with or without gemstones, and engraving, it is many times necessary to order the locket from Victor Mayer. Please allow 4 to 6 weeks for lockets from Victor Mayer in Germany.

Can I return a Victor Mayer jewelry piece?

Our main concern when you purchase a piece of jewelry from us is that you are happy and pleased with the product that you receive. If for some reason you do not like the piece of jewelry that you received, please return it within 30 days for a full refund less the shipping. For more information regarding returns, please click here to review our return policy.

We really want you to be happy with the piece that you order, but if you have any questions before you order, please let us know. We want to make sure that you know everything about the piece that you are ordering since it is many times necessary to wait 4-6 weeks to see and hold your desired piece.

How do I pay for my Victor Mayer locket?

If we have the piece in stock, available for immediate delivery, your credit card will be charged the full amount including any shipping charges. It will ship out the very same day or the next morning depending on when the order is received. If it is necessary to place your order with the Victor Mayer Company, we charge the first half upon receiving your order and the second half upon shipping your order. Before any Victor Mayer order is shipped, we like to notify you so that you can expect your package! This also gives you an opportunity to upgrade your shipping or answer any questions that you may have.

How do I know the piece you send me is really a Victor Mayer jewelry piece?

We are an authorized dealer of Victor Mayer jewelry. Each and every piece of Victor Mayer jewelry carries a VM stamped on the back of the locket. You are guaranteed to get an original Victor Mayer piece of jewelry from BillBarnes.com.

How do I care for my Victor Mayer jewelry?

Use a soft cloth made of cotton to gently remove minor scratches or grime. Please note that a professional jeweler can always polish your piece for you.